Shipping Policy
Ware Way Supplies is committed to dependable and timely fulfillment for commercial, institutional, and government customers.
This Shipping Policy outlines how orders are processed, shipped, and delivered when purchasing from our website.
Order Processing
• Orders are typically processed within 2–4 business days after payment confirmation.
• Bulk, freight, or special-order items may require additional processing time.
• Orders are processed Monday–Friday, excluding federal holidays.
Once an order has shipped, customers will receive tracking information via email.
Delivery Timeframes
Estimated delivery timelines:
• Standard items: 3–7 business days
• Bulk or freight orders: 5–10 business days
• Large equipment orders: delivery timelines confirmed during purchase or quote
Transit times are estimates and may vary depending on carrier schedules, weather conditions, or regional logistics.
Supplier & Multi-Warehouse Fulfillment
To improve product availability and delivery speed, some products may ship directly from the supplier or distribution partners.
Orders containing multiple items may ship in separate packages depending on the warehouse location or product type.
Customers may receive multiple tracking numbers for a single order.
Freight & Pallet Orders
Oversized items, pallet shipments, or large equipment may require freight delivery.
Freight deliveries may require:
• Delivery appointments
• Loading dock access or liftgate service
• Accurate facility delivery information
Customers are responsible for providing correct delivery site details to ensure successful freight delivery.
Shipping Rates
Shipping costs are calculated at checkout based on:
• Order size and weight
• Delivery destination
• Shipping method selected
Custom freight pricing may be provided for bulk orders or large equipment shipments.
Address Accuracy
Customers are responsible for providing accurate shipping information when placing an order.
Ware Way Supplies is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
Additional shipping charges may apply if orders require address corrections or reshipment.
Damaged Shipments
If your shipment arrives damaged, please report the issue within 48 hours of delivery.
When reporting a damaged shipment, please include:
• Photos of the damaged product
• Photos of the shipping packaging
• Your order number
Our team will review the claim and assist with resolution.
Shipping Coverage
Ware Way Supplies currently ships to customers within the United States.
Shipping availability may vary depending on product type, order size, and delivery location.
Ware Way Supplies is a Service-Disabled Veteran-Owned Small Business (SDVOSB) committed to dependable fulfillment, transparent communication, and reliable support for commercial supply needs.